Return & Exchange Policy
🔁 Heaven Rings – Return & Exchange Policy
✅ 2-Day Easy Return Guarantee
At Heaven Rings, your satisfaction is our top priority. We offer a 2-day return policy from the date of delivery on all eligible items.
📦 You Can Open & Check Your Order
Customers are allowed to open the package and check the item upon delivery — but the product must remain unused and unworn to qualify for a return.
🔍 Return Eligibility Criteria
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Return must be requested within 48 hours of delivery.
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Product must be in original condition, with all tags, invoice, and packaging intact.
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Opened items are allowed only for checking — no signs of usage or wear.
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Customized, engraved, or made-to-order items are non-returnable (unless defective).
💡 Returns Not Accepted If:
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Product is worn, scratched, or damaged after delivery.
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Return request is made after the 2-day period.
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Packaging, tags, or certification are missing or tampered.
📬 How to Request a Return
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Email us at 📧 returnheavenring@gmail.com with:
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Your Order ID
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Reason for return
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A photo or video (in case of damage or issue)
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Our team will respond within 24 hours with next steps.
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Refunds are processed within 5–7 business days after inspection.
🛡️ Shop with Confidence.
Still have questions? Contact us any time at returnheavenring@gmail.com.
